Guide to Contact With Fiji Airways Representative

How do I speak to someone at Fiji Airways?

There are multiple things in your mind when you plan a trip to visit a destination, like cheap flight availability, luggage policies, check-in timings, etc., due to which you want to connect with the representative. Airlines provide the representative's facility to you as you will get all possible information and current updates about airline policies. Making the bookings with Fiji airways will help you to make your journey enjoyable as they provide multiple facilities like miles, extra legroom seats, etc.

Flyers can communicate using Fiji airways' contact toll-free number 18023979105 or 1 800 227 4446 if they have any queries, as the representative provides information that helps make your journey convenient and economical. You need to read below if you need more information about connecting with Fiji airways. 

Below are the mediums through which you can communicate with the Fiji representative.

Use contact number: To get in touch with Fiji Airways, use Fiji airway's contact number 1 800 227 4446 or 18023979105. Getting the solutions on call will help you to save time as it is the quickest mode to connect. Then choose the language you are comfortable with. After this, you can follow the below-mentioned IVR instructions.

  • Select 1 to reserve a new flight or modify the previous bookings 

  • Select 2 to cancel the bookings or apply for a refund 

  • Select 3 if you want to about vacations package

  • Select 4 for the queries with special assistance 

  • Select 5 to connect with the representatives 

After completely listening to the IVR instructions, you need to choose the option as per the concern and then connect with the representative. The best time to communicate with them is from 7 AM to 9 AM. 

Communicate on chat: If you want, you can also use the chat option to send your query, and this option is beneficial for the passenger who has hearing or listening issues. If you connect on chat, you can also get a copy of the conversation in your email, which will help you when needed. To communicate on chat, you need to follow the below points. 

  • Open the Fiji airways website in your suitable search engine 
  • Following this, click on to contact us page 
  • Next, from the bottom of the page, choose the chat option
  • Then mention the booking information like the date and time of the flight 
  • After this, you must mention the complete query in the chat box and send it. 
  • Lastly, the representative will read it and provide you with all the suitable solutions.

Connect on email: Sometimes the call is not connected due to any network glitch, long call hold, voice breaks, etc. then you can also use the email option to send your query. If you want to communicate with the representative on the Fiji airways customer service email, you need to click on this link  reservations@fijiairways.com and select your email type. After this, type your complete query in the compose a new email section and then mention the complete question. Attach relevant documents in that email, like flight tickets, medical certificates, etc., and send that email. The representative will provide you with all the possible solutions within 24 hours of sending the email. 

Via social media handles: There are multiple social media handles on which the representatives of Fiji airways are available if you want. You can also use those applications to send your queries. Connecting to these applications will instantly get information about the airlines' updates. To communicate through social media, you need to open Facebook, Twitter, or Instagram and then reach the Fiji airways page. After this, mention the complete query and booking information in the message box. Then send it, and the representative will instantly provide you with all possible solutions, as it is one of the fastest modes to connect. 

By reading above, you will know about the Fiji airways customer service toll-free number, and you can communicate with them anytime as they are available 24 hours a to assist you. 

logos